Expert coverage of online reputation, review removal, and AI search. Original research and practitioner-led guides on the topics that protect and build business reputations worldwide.
Amazon seller reputation in 2026: the account-health metric stack, the 24-hour A-to-z response window, feedback removal under Amazon policy, and 720-account audit data on Buy Box share.
What changed at ChatGPT Search in 2026: 60M weekly users, the new hybrid retrieval ranker, the publisher disputes, and the playbook brands need to get cited inside ChatGPT answers.
How to rank in AI search in 2026 across ChatGPT, Perplexity and Google AI Overviews. The page-level, entity-level and trust-level workflow, the AI search ranking checklist, and 240-brand audit data.
AI Overview optimization in 2026: how to win Google AI Overview citations. Trigger-rate playbook, citation mechanics, the seven-lever optimisation workflow, and 18,000-query cohort data.
Google AI Mode is now open to all US users. Inside the launch: how it cites sources, the click-loss curve from our 12,000-SERP panel, and the playbook to stay visible.
Answer engine optimization in 2026: the AEO playbook for featured snippets, AI Overviews, ChatGPT, Perplexity and Copilot. Answer-shape mechanics, the seven-pattern checklist, and 210-brand audit data.
How to optimize for Google AI Mode in 2026: conversational-search mechanics, the multi-turn citation playbook, the seven-lever workflow and 195-brand audit data on what wins the AI Mode answer.
How to appear in ChatGPT answers in 2026: ChatGPT search citation mechanics, the unprompted recommendation playbook, the dual-track workflow and 230-brand audit data on what wins the answer.
Reputation management for accountants in 2026: the five-platform stack, the AICPA Section 1.700 response playbook, the 4.6 conversion floor and the removal escalation path for unlawful reviews.
Inside the 2026 Amazon review changes: rebuilt AI summary, 1,800 seller suspensions, new verified-purchase weighting, and the 7-day plan to defend your star rating.
How to rank in Perplexity in 2026: citation mechanics, source-pool dynamics, the seven-lever workflow and 175-brand audit data on what wins the Perplexity citation chip.
How Google AI Overviews choose sources in 2026: the seven citation signals, the source-pool data and the 240-brand audit on what actually wins the AIO citation chip.
LLM optimization for brands in 2026: how to be named in ChatGPT, Gemini, Claude and Perplexity unprompted recommendations. The seven-lever workflow and 250-brand audit data.
AI search visibility for brands in 2026: the share-of-voice metric, the four-engine measurement stack across ChatGPT, Gemini, Claude and Perplexity, and the 300-brand workflow that lifted SOV by 57 percent.
Schema markup for AI search in 2026: the five-schema stack that moves AI Overviews, ChatGPT, Perplexity and Claude citations. Validation rules, cohort data and the 90-day workflow.
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